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Minimum MB-240 Pass Score, Exam MB-240 Quiz
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>> Minimum MB-240 Pass Score <<
Hot Minimum MB-240 Pass Score Pass Certify | Valid Exam MB-240 Quiz: Microsoft Dynamics 365 Field Service Functional Consultant
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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q20-Q25):
NEW QUESTION # 20
A dispatcher in Indianapolis. Indiana receives an emergency service call on July 4 and assigns the booking to a third-party contractor, attaching the emergency SLA. The contractor receives notification of the work order and travels from his home to the job site, arriving 3.5 hours after the work was assigned.
The contractor works for 2 hours, installing 2 new identical chillers, which need to be added to the customer's annual maintenance agreement. The contractor fills in product usage and notes, gets the client's signature, and then changes the booking status to Completed A back office employee needs to look at the work order to ensure accuracy, then change the status to Posted.
When performing a quality check, what will the back office employee expect to see as a result of this service call? To answer, drag the appropriate record type to the correct statement. Each record type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct match is worth one point.
Answer:
Explanation:
Explanation:
A white paper with black text Description automatically generated
NEW QUESTION # 21
You are a Dynamics 365 for Field Service Administrator. All Products have the Convert to Customer Asset field set to Yes.
Some users indicate products on a customer asset are not always becoming a customer asset. Users provide you with three scenarios.
You need to review the scenarios and provide the answers.
What happens to the product for each user scenario? To answer, drag the appropriate solution to satisfy each listed requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 22
A field resource is given instructions on how to install the Field Service mobile app on an iPhone.
After installing the app and signing in, the following message appears on their phone:
"You're almost there."
You need to help the field resource access the mobile app.
What should you do?
- A. Set up the field resource as a user in the system.
- B. Verify that the field resource has been assigned the right security role.
- C. Set up the field resource as a Bookable Resource.
- D. Create a Bookable Resource related to the user.
Answer: B
NEW QUESTION # 23
A new service technician was recently hired on at Litware, Inc. and is assigned to the HVAC team. The service technician is still learning about the job and the units the company sells and services.
The service technician has been assigned to a repair work order for a unit. Upon arrival and inspection, the service technician turns off the one circuit breaker to the unit, but is not sure what should be done next. The service technician makes a phone call to the internal help team, but they aren't sure how to provide guidance as they cannot see what exactly the service technician is looking at and the service technician cannot describe it.
What should the company implement to handle this sort of issue?
- A. Microsoft Teams
- B. Resource Scheduling Optimization
- C. Microsoft Dynamics 365 Guides
- D. Microsoft Dynamics 365 Remote Assist
Answer: D
NEW QUESTION # 24
Your organization recently implemented Microsoft Dynamics 365 Field Service. In preparation for user training, you created two new tabs on the schedule board, and configured them based on the line of business.
You need to ensure that users know how to control access to those newly created tabs.
Which three sharing options are available for the tabs? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Available only to the users with Field Service administrator security role.
- B. Available only to the users with Field Service dispatcher security role.
- C. Available only to the user who created it.
- D. Available to all schedule board viewers.
- E. Available only to specified users.
Answer: A,E
NEW QUESTION # 25
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